The Lean Enterprise is characterized as:
- Customer driven,
- Systems thinking and process focused,
- People/Team oriented,
- Scientific/evidenced-based, and
The aim is maximizing the value delivered to customers by continuously improving the value generating performance of processes including management, operations, and transactional systems encompassing the value stream(s) of the business (detailed in the Converge Business Systems Framework).
Lean Enterprise targets and eliminates waste in value streams rather than at isolated points. The result are processes needing less of everything–less effort, less space, less capital, and less time–while delivering products and services,
- with less cost,
- and with greater quality.
The Lean Enterprise is agile, responding to changing customer requirements quickly with minimal impact on performance.